TERMS & CONDITIONS

Bravology
Last updated: 4 October 2026

These Terms & Conditions apply to all quotations, agreements, services and deliveries provided by Bravology through bravology.com or through direct communication with clients.

By accepting a quotation, placing an order, or otherwise agreeing to a service provided by Bravology, the client agrees to these Terms & Conditions.

1. ABOUT BRAVOLOGY

Bravology provides creative and digital services, including but not limited to:

Website development and redesign
WordPress, Blogger/Blogspot and Shopify development
AI-assisted website solutions
App and digital application development
Logo design and branding
Flyers, posters and promotional graphics
Social media design
Video editing and promotional videos
Digital concepts and custom creative solutions

The exact services included in a project are determined by the individual quotation, proposal or written agreement.

2. QUOTATIONS AND AGREEMENTS

A quotation describes the proposed services, scope of work and applicable price.

A quotation is not automatically an agreement until it has been accepted by the client.

An agreement may be confirmed by written acceptance, email, message, payment, or another clear form of approval.

Unless otherwise stated, quotations are valid for the period specified in the quotation.

Bravology reserves the right to adjust a quotation if the client requests additional work or changes the original project scope.

3. PROJECT SCOPE

Bravology will carry out the agreed services with reasonable care and professional skill.

The agreed project scope is based on the information available when the quotation or agreement is prepared.

Requests that fall outside the original scope may be charged separately.

Examples include:

Additional pages
Additional design concepts
Additional revisions
New functionality
Additional content
Additional integrations
Major changes after approval
Work caused by changes to third-party platforms

Bravology will communicate additional work and associated costs where reasonably possible before carrying out substantial additional work.

4. CLIENT RESPONSIBILITIES

The client is responsible for providing the information, materials and access reasonably required to complete the project.

This may include:

Text and written content
Images and photographs
Logos and brand materials
Product information
Login credentials or platform access
Domain and hosting information
Other files or materials required for the project

The client is responsible for ensuring that materials supplied to Bravology may legally be used.

Bravology is not responsible for delays caused by missing information, unavailable access, late feedback or delayed client approval.

5. DESIGN AND APPROVALS

Depending on the project, Bravology may provide concepts, previews, drafts or revisions for approval.

Once a design, website, logo, video or other deliverable has been approved by the client, further changes may be treated as additional work.

The client is responsible for checking approved material for errors, including spelling, prices, contact information, product information and other supplied content.

6. REVISIONS

The number of revisions included in a project depends on the quotation or agreed package.

A revision means a reasonable adjustment to the agreed design or concept.

A complete change of direction, new concept or substantial redevelopment may be considered additional work.

Where no specific revision limit has been agreed, Bravology will aim to work collaboratively with the client to reach an acceptable final result.

7. WEBSITE DEVELOPMENT

For website projects, the quotation determines what is included.

Unless specifically agreed otherwise, website development does not automatically include:

Paid third-party themes
Paid plugins
Premium stock images
Third-party subscriptions
Hosting fees
Domain registration fees
External software licences
Payment provider fees
Ongoing maintenance
Future feature development

Third-party services and platforms may change their pricing, functionality, policies or technical requirements. Bravology cannot guarantee the continued operation of third-party services.

8. DOMAIN NAMES AND HOSTING

Where Bravology assists with domain registration, transfer or hosting, the applicable costs and conditions will be communicated to the client.

Domain names remain subject to the rules and availability of the relevant domain registrar or registry.

Hosting performance and availability may depend on third-party infrastructure.

Bravology cannot guarantee uninterrupted availability of third-party hosting, domain or software services.

9. AI-ASSISTED SERVICES

Bravology may use artificial intelligence and other digital tools during the creative or development process.

AI may be used for tasks such as:

Concept development
Design exploration
Copy assistance
Image generation
Video generation
Coding assistance
Prototyping
Application development

AI-generated or AI-assisted material may require human editing, checking or refinement before delivery.

Where third-party AI platforms are used, their own terms, limitations and policies may apply.

Bravology does not guarantee that AI-generated material will be completely free from similarity to existing material or from technical errors.

10. INTELLECTUAL PROPERTY

Unless otherwise agreed in writing, the client receives the agreed final deliverables after full payment.

The transfer of rights applies to the final work delivered to the client and does not automatically include third-party materials, software, fonts, stock assets, plugins, themes, templates or other licensed material.

Bravology retains ownership of its own working files, unused concepts, drafts, development methods, templates, processes and general know-how unless otherwise agreed.

Source files or editable working files are only included where specifically stated or agreed.

11. CLIENT-SUPPLIED MATERIAL

The client remains responsible for the copyright, trademark rights, privacy rights and other legal rights associated with material supplied to Bravology.

This includes images, videos, music, text, logos, fonts and other third-party material.

The client agrees not to provide material for which they do not have the necessary rights or permissions.

The client is responsible for any claims resulting from unlawful use of client-supplied material.

12. PORTFOLIO AND PROMOTIONAL USE

Unless otherwise agreed in writing, Bravology may display completed work in its portfolio, website, social media, presentations and promotional material.

This may include screenshots, images, logos, designs, websites or other publicly visible aspects of a completed project.

If a project is confidential or subject to an NDA, Bravology will respect the agreed confidentiality requirements.

13. PAYMENT

Prices are stated in the quotation or applicable pricing information.

Unless otherwise stated, prices are exclusive of VAT where VAT is applicable.

Payment terms will be stated on the invoice or quotation.

Bravology may require an upfront payment or deposit before work begins, depending on the project.

Bravology may pause work where an invoice has not been paid by the agreed due date.

Additional costs caused by requested changes or additional work may be invoiced separately.

14. LATE PAYMENT

If payment is not received within the agreed payment period, Bravology may suspend work until outstanding amounts have been paid.

Where legally permitted, reasonable collection costs, statutory interest and other applicable costs may be charged.

Suspension of a project because of unpaid invoices may affect the original delivery schedule.

15. DELIVERY TIMES

Bravology will make reasonable efforts to meet agreed delivery dates.

Delivery times may depend on:

Client feedback
Availability of required materials
Approval times
Third-party services
Technical issues
Changes to project scope

A delivery date may therefore need to be adjusted where circumstances outside Bravology's reasonable control affect the project.

16. CANCELLATION BY THE CLIENT

For consumer clients, statutory cancellation and withdrawal rights apply where required by Dutch law.

For business clients, cancellation terms are determined by the agreement and applicable law.

Where work has already started at the client's request, the client may be responsible for reasonable costs or work already performed, subject to applicable consumer law.

Custom-made work and services that are fully performed may be subject to statutory exceptions to the right of withdrawal.

17. CANCELLATION BY BRAVOLOGY

Bravology may terminate or suspend an agreement where:

The client repeatedly fails to provide required information
The client fails to make required payments
The client requests unlawful or harmful work
Continuing the project would create an unreasonable risk
The client materially breaches the agreement

Where appropriate, Bravology will first give the client a reasonable opportunity to resolve the issue.

18. THIRD-PARTY SERVICES

Projects may use third-party services such as:

WordPress
Blogger/Blogspot
Shopify
Hosting providers
Domain registrars
Payment providers
AI platforms
Plugins
APIs
Stock libraries
Analytics services

Bravology is not responsible for changes, outages, restrictions, pricing changes or failures caused by third-party providers.

19. WARRANTIES AND RESULTS

Bravology will perform services with reasonable care and professional skill.

However, Bravology cannot guarantee specific commercial results such as:

Increased sales
Increased website traffic
Higher search engine rankings
Social media growth
Advertising performance
App downloads
Business revenue

Results can depend on many factors outside Bravology's control.

20. WEBSITE SECURITY

Bravology will take reasonable measures appropriate to the agreed service.

However, no website, software system or online platform can be guaranteed to be completely free from security vulnerabilities.

Where ongoing maintenance or security monitoring has not been agreed, Bravology is not responsible for vulnerabilities caused by outdated software, third-party plugins, hosting environments or changes made by other parties.

21. LIABILITY

Bravology's liability is limited to the extent permitted by applicable law.

Bravology is not liable for indirect damage, consequential damage, loss of profits, loss of revenue, loss of business opportunities or other indirect financial losses, except where such limitation is not permitted by law.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.

For consumer clients, mandatory statutory rights remain unaffected.

22. FORCE MAJEURE

Bravology is not responsible for delays or failure to perform caused by circumstances beyond its reasonable control.

This may include, for example:

Internet or hosting outages
Platform failures
Cyber incidents
Software failures
Power outages
Government measures
Natural disasters
Serious illness
Strikes
Problems at third-party providers

Where reasonably possible, Bravology will inform the client about significant delays caused by such circumstances.

23. CONFIDENTIALITY

Both parties should treat confidential business, technical and project information received during a project with reasonable care.

Confidentiality obligations do not apply to information that:

Is already publicly available
Was already lawfully known
Becomes public without a breach of confidentiality
Must be disclosed by law or a competent authority

Separate confidentiality agreements or NDAs may apply to individual projects.

24. PRIVACY

Bravology may process personal data when communicating with clients, handling enquiries, delivering services or managing agreements.

Personal data is handled in accordance with applicable privacy legislation and Bravology's Privacy Policy.

For information about how personal data is handled, please refer to the Bravology Privacy Policy.

25. COOKIES

Bravology may use cookies and similar technologies for website functionality, analytics, preferences or other purposes.

Where legally required, consent will be requested before non-essential cookies are placed.

Further information should be provided in Bravology's Cookie Policy or cookie settings.

26. CHANGES TO THESE TERMS

Bravology may update these Terms & Conditions when necessary.

The version applicable to an agreement is generally the version accepted by the client at the time the agreement was entered into, unless a change is required by law or otherwise validly applies to an ongoing relationship.

The latest version will be published on bravology.com.

27. COMPLAINTS

If you are dissatisfied with a service, please contact Bravology as soon as possible so that the matter can be discussed and, where reasonably possible, resolved.

Complaints should preferably be submitted in writing by email or through the Bravology contact channels.

Bravology will make reasonable efforts to respond and resolve complaints within a reasonable period.

28. APPLICABLE LAW

These Terms & Conditions are governed by the laws of the Netherlands, unless mandatory law provides otherwise.

For consumer agreements, mandatory consumer protection rules applicable to the consumer remain unaffected.

Any dispute will first be addressed through direct communication between Bravology and the client.

If a dispute cannot be resolved amicably, it may be submitted to the competent court in accordance with applicable Dutch law and jurisdiction rules.

29. CONTACT

For questions about these Terms & Conditions, projects, services or agreements, please contact Bravology through the contact details published on the website.

Bravology
Website: bravology.com

Please use email or WhatsApp as the first point of contact for project enquiries.

Terms and Conditions